Ordering
Let's start at the beginning. Technology has allowed me to reduce the amount of work you need to do to order and receive inspection reports. In the past, the primary mode of interaction between an inspector and clients was the telephone and fax machine. Clients would send requests via fax, and then often follow it up with a phone call to make sure it was received. Scheduling the inspection meant more phone calls – a disruption for both of us.

But as a modern, technologically advanced inspector, I have a better method. Using tools like this comprehensive web site – complete with the ability to order inspections online – allows clients to shave valuable time off the process of ordering and scheduling inspections. No more annoying games of phone tag! Plus, the website contains a lot of information that you read whenever you want. Armed with this knowledge beforehand means you become an active participant in the inspection process and a very knowledgeable homeowner. After you read the report, the website gives you a handy reference source, available to you 24/7.

The Inspection Process

I have an array of sophisticated tools to use. As an example, I can use an infrared thermometer to check the wiring in your electric panel to ensure it is operating correctly. The same device allows me to ensure all your ductwork is connected, see if a water stain that I can't reach is active, check steam lines to find blockages, see if insulation is missing behind a wall, etc. Another device is a very sophisticated moisture meter that allows me to use radio waves to determine if moisture is hidden below the surface. With interchangeable probes, I can check moisture levels up to 3 or so inches deep.

Report Writing
During the inspection, you will see me use a PDA (Palm Tungsten 'E') or a digital camera to collect data. This technology allows quick and accurate data collection and a fast way to download the notes to a portable computer. I also use the digital camera to help illustrate and explain what I find during the inspection. Using specialized software, I can then create a 16-24 page report that organizes my notes into clear categories like interior, exterior, electrical, plumbing, etc. I can also quickly organize the data into easy to understand priorities like monitor, improve, repair, major repair and safety concerns. This allows me to prepare a comprehensive report in less than 24 hours, on average.

Report delivery
The report is done.  Now how am I going to leverage my investment in technology to improve the delivery process?  I have forsaken the old handwritten report and the print-and-snail mail route for a much more efficient electronic delivery system. Utilizing my ability to upload reports to my website for automatic online delivery to you, I can either deliver a report through e-mail or allow you to download it from my website.  Now, instead of waiting for the daily mail or trying to decipher a handwritten report, you can simply log into the internet or your e-mail and retrieve your report.  All of this means a faster, more efficient, and more professional inspection that saves you valuable time.